Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
When you open an account with us, in order for us to complete your order, we ask you for:
Government Issued Photo ID – A copy of your Government Issued photo ID to prove you are 19+.
*In the event of a registration where a customer submitted an inaccurate birth date (by claiming that they were over 19 but weren’t), we will immediately close and delete this account. All information collected is with the complete consent and knowledge or of the individual concerned.
We will collect and use personal information solely for fulfilling those purposes specified by us and for other ancillary purposes, unless we obtain the consent of the individual concerned or as required by law.
Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
We will protect personal information by using reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
What are the benefits of Medical Marijuana?
The medicinal benefits of Marijuana are extent! Chronic Pain, Addiction to Drugs and or Alcohol, Depression, PTSD, Anxiety, Cancer, MS, Epilepsy, are just a few of the known ailments that Medicinal Marijuana has been known to help treat! We at King Tuts are proud to be a part of the solution and bring Medicinal Marijuana from the comfort of your home to your front door.
Why did you start selling Cannabis?
We at KING TUTS have a passion for Cannabis, both for medicinal/healing purposes and of course, recreational use. We want to share it with others at a FRACTION of the cost from our competitors.
Is your vape cartridges refillable?
King Tuts Premium 1gr Carts feature a universal 510 thread glass tank that can be removed for easy refilling, while still remaining leak-proof. We recommend the 1gr THC Distillate plastic syringe with BTN to make filling King Tut Premium Cartridges a piece of cake!
What is a Boveda humidity pack?
Because we sell the product in a larger quantity, we understand that your product might take a while to finish. Adding a BOVEDA Humidity Pack into the packaging ensures that the product stays at a perfect 62% Humidity. That’s perfect for Cannabis. You’re welcome.
How do I qualify to buy products from your site?
To qualify you simply need to follow the instructions on how to create an account (including an upload of government issed ID), and once approved, you are able to shop with us!
How can I place an order?
Once you have become a member, placing an order is very easy! Just choose the items you would like and they will automatically be placed in your cart. Once you are finished shopping, you will find your cart in the checkout.
How can I become a member?
1. Visit “Become A Member”. 2. Fill out our membership form and include 1 piece of I.D. for age verification, that clearly shows your name and date of birth 3. Click “Register”. 4. Once you have registered, you may place orders but before orders are shipped, we will need to verify your age. Please note** The name on the ID must match the name on the account.
Acceptable valid identification includes:
Please send us a photo of the actual identification card.
How Can I Stay Up-To-Date With Promotions and Deals?
There are a few ways to stay in-the-know about King Tuts Deals/Promotions/Giveaways. Visiting the site daily is one way, although time consuming. We would suggest subscribing to our Newsletter, SMS or you can follow us on Instagram @kingtutscanna
How Can I Earn the $50 dollar referral?
Earn $25 store credit by referring a friend! Click on the $25 REFERRAL LINK, follow the instructions shown and once your friend places and pays for an order, instantly receive an email notifying you of you $25 store credit! Please note** In order to be eligible to receive the $25 for referring a friend, you MUST use the $25 Referral Link and your friend must place and pay for their order. Kingtuts values it’s members as family and operates at a high standard proudly serving you. However, anyone caught fraudulently claiming our referral credit will be granted a warning which could result in cancelling your membership and forever cast in our tomb banned from purchasing any of our goods.
How can I upload my Photo ID is it’s too big?
Have you been trying to upload your photo ID and gotten a message saying your picture is too big?
Don’t panic; we’re happy to help!
If you’re having trouble uploading an image, try the following:
Our first suggestion would be to CROP YOUR PICTURE. What you need to do is snap a pic of your ID from farther away and simply crop out just the ID. Sometimes cropping will leave the final result too grainy to see the small print of the required D.O.B. — so don’t take the photo too far away
Alternatively, you may want to try a resizing tool. We’ve found it strangely difficult to find a free photo resizing tool that we like, but we finally have one to recommend — PicResize. It works, it’s free, and it can upload large-format photos (up to 100MB).
How do I upload my Gov’t ID once I’m a member?
Just go to MYACCOUNT, click on VIEW MY PROFILE and click on the tab GOV’T ID to upload or change your Photo ID.
How secure is my information on your site?
We take any personal information that you have shared with us very seriously. We protect our members with security that is second to none. Your personal information that is not publicly shared with other members, will never be shared by us with anyone.
How long can I hold an item in my cart?
You can add an item to your cart and hold the item for 24 hours. After 24 hours, items in your cart will expire. You do have the option to add the item to your cart again if the item is still available.
How do you sell the Cannabis so cheap, are you selling me a crap product?
There are no middle men and we at KING TUTS are not greedy. We understand that many of us are on a budget and who doesn’t like free gifts? We also just sell the product in a larger quantities than most sites, which also keeps the costs down. I assure you, you are not getting what you pay for, you are getting more!
Will we be receiving something different that is shown on the site?
We understand how frustrating it can be to see a product, order it but find that once it arrives, it’s totally different than what you expected. There are no surprises with your order, what you see is what you get. We take all of our own product photos.
How do I reach customer service and when should I expect a response?
For Customer Service Inquiries, please use our awesome Live Chat located on the main page of our Website. We will do our best to respond as quickly as we can!
How do I pay for my orders?
At the moment, King Tuts only accepts E-Transfers with the exception of free e-transfers from Tangerine Bank. To send an E-Transfer, please just follow the email order confirmation with transfer instructions.
Do you accept BitCoins?
Bitcoin payments are now accepted! For you Crypto payers, we now accept BITCOIN as payment and as an incentive, an auto 5% will come off the total at the checkout!
Do you have free shipping?
Shipping is free at $198 after any discounts. All orders are shipped via Canada Post Xpress Post. Standard shipping is $19.95 for anything below $198 after discounts. We HIGHLY RECOMMEND that any orders over $500 request for signature required delivery. This can be requested in the customer order notes.
Can I pick up my order?
Sorry, we only ship out orders.
Can I place an order and have a different shipping address?
Yes, your billing information can be different than your preferred shipping destination. Please fill out the fields accordingly.
Can I place large orders?
Yes, we do have wholesale and larger order options. If you do not see the products you’re looking for at a larger or wholesale volume price, please do not hesitate to reach out to us.
What areas do you ship to?
Medicinal Marijuana and Cannabis containing products will only be shipped within Canada. All other items can be shipped to other Countries, according to their laws and regulations.
How long will my delivery take?
Local (Within the Vancouver area) 1-2 Days
Regional (B.C., AB, SK, MB, Northwestern ON) 1-2 Days
National (All other areas) 2-3 Days
Delivery standards apply to items sent between most major urban centres and are estimates only. Actual delivery times depend on origin, destination weather conditions and other factors.
What if Canada Post is late?
How is my order packaged and delivered?
Your package will be sent out very discreetly. Your order will be sealed with several layers of scent and vapor proof packaging to ensure that the contents of your order will not be known. If your package requires Humidity Packs to ensure freshness, they will be added. If your order includes any fragile items, the required bubble wrap or bubble bags will be used and included. We at King Tuts take all shipping aspects very seriously, there will not only be any cutting corners but we will also double what’s needed to ensure your order arrives safely.
What if my Tracking Number is not working?
Orders that are paid for before 8am (BC time) between Monday and Friday are packed and shipped the same day. You will receive a tracking number once your order has been packed, but that tracking number will not be live until late that day once Canada Post scans it, which is between 3:30pm and 9pm PST (BC time).
If an order is packed on a weekend or holiday, that Tracking Number will not be live until the next business day.
In the unlikely event that your tracking number is not tracking your shipment, please do not hesitate to get a hold of us using our Live Chat on the main page of our Website and we will reply as soon as we can!
What if I don’t get my package from the mail?
In the unlikely event that Canada Post doesn’t deliver your package on time, please contact us. We will conduct a search, starting with tracking your shipment. The full tracking process could take up to 21 business days to complete. If your shipment has been determined to be undelivered, King Tuts will issue you a one-time credit. If this is a concern to you, may we suggest that you place smaller orders. King Tuts will not insure any packages that have the wrong address given. Under no circumstances will King Tuts insure any orders that have arrived late or if the package has been determined to be “delivered” by the carrier. Please double check and confirm your shipping address at the checkout.
King Tuts will not insure any orders that have been stolen if the package has been determined to be “delivered” by the carrier. Please double check and confirm your shipping address at the checkout.
Do you ship Medical Marijuana outside of Canada?
Sorry, we only ship Medicinal Marijuana within Canada.
HAVE AN ISSUE WITH YOUR ORDER?
What if my tracking number is not working?
What if there is a problem with my order when i get it?
We at King Tuts strive for perfection in all aspects of our business. Upon receiving your order, please open and inspect your order immediately.
If you receive your package incorrectly or there is something wrong, please follow these steps:
1. Please take a photo of the packing slip piece of paper with the order number visibly shown alongside the product in question.
2. Along with your order number, please give us a brief description of the problem and send us this information to [email protected] We will review the inquiry and work with our member to remedy the problem.
Please know that we at King Tuts are interested in building long lasting relationships with our members. We will do our best to take care of the situation ASAP. Please also allow 2-3 days to review all the evidence.
What if my order is missing an item?
In the unlikely case that your order is missing anything, please let us know. Upon an investigation, if we find that your order is in fact missing anything, we will issue you a Coupon Code for the amount in dollars that is missing.
This Coupon Code will not have an end date and can be used on any future purchases
Why do my extracts taste harsh or burnt?
It is our experience that there are three common reasons that this may happen.
1. You are trying to smoke your product too hot. Try turning down your temperature a bit.
2. When Vaping, your atomizer or cotton on your RDA is old. Change these out to get a fresh clean flavour again.
3. Your juice is too thick for your tank. Mix with more liquid.
Do you allow refunds or accept returns?
We do not offer refunds or send money back, nor do we accept product returns. Please look over the contents in your cart to ensure they are the correct products and quantity of products that you would like to purchase. In the event that we do need to refund, only store credit and coupon codes will be issued.
What is your Store Credit policy?
If an item was bought on sale, the credit will be for the amount that the product was sold for. If a Promo Code was used that created the discount, then the credit will be based on the regular price.
Indica or Sativa: Which is right for you?
Every individual responds to the effects of different strains of cannabis differently. Most people find Sativa strains to be uplifting, energizing and focusing. Some people even find it can help spark creativity. Indica is most often described as being relaxing, sedative and appetite inducing. In general, we recommend that if you want to consume cannabis during the day time, stick to our Sativa products, and if you’re looking for something to help you wind down in the evenings, try our Indica products.
New user? How much should I take?
Tolerance levels for THC vary from person to person. Some people feel the effects of cannabis edibles in as low of a dose as 2.5 mg THC. We always recommend starting with a low dose (5 – 10 mg THC) and gradually working up until you find a ‘high’ that is comfortable for you. Our Jelly Bombs are designed to make it easy to section off an accurate dose depending on your tolerance level.
We also recommend trying the 1:1 Jelly Bomb (40 mg THC + 40 mg CBD) if you’re new to edibles. The CBD in our 1:1 gummies helps combat feelings of anxiety and paranoia that can sometimes be felt if you consume too much THC.
Still not sure? Send us an email with any questions you have about us or our products to [email protected]
What type of oil (extraction process) do you use?
We currently use a proprietary solvent-based extraction technique to create our oil.
Balanced Hybrid – A balanced Hybrid strain contains approximately a 50/50 balance of Indica and Sativa. This type of cannabis provides an overall balanced effect that impacts both the mind and body.
Bowl – The part of a pipe that is used to hold the cannabis. If attached to a water pipe, or bong, it is a removable attachment that you can clean separately.
Bubbler – Bubblers are portable, single-piece devices that are ultimately water pipes yet fall into the category of the bong. Bubblers will have a mouthpiece, bowl, a stem, and a chamber that holds water. This design allows the smoke to become cooled in the process, providing a smooth hit for the smoker.
Budder – Budder is a type of THC-rich cannabis concentrate that gets its name from the consistency of the final product, which looks and feels like soft butter (or peanut butter if you can’t visualize the first).
Carb Cap –A carb cap is used with a cannabis dab rig that helps create a restricted airflow so the cannabis concentrate vaporizes more efficiently. It is extremely popular for low-temperature dabbing.
CBD –CBD stands for cannabidiol. It is the second most prevalent of the active naturally occurring compound found in the resinous flower of the cannabis plant. Unlike THC, CBD has no psychoactive effect, but rather CBD interacts with the human Endocannabinoid System by encouraging the release of your own endocannabinoids. It is said that CBD has many proven and anecdotical therapeutic benefits, including anti-inflammatory, analgesic, anti-anxiety, and seizure-suppressant properties.
Crumble -Cannabis crumble is a type of cannabis concentrate that is known for its unique texture and high levels of THC. This Extract has a honeycomb-like texture which makes it easy to crumble with your hands and can be smoked, vaped or dabbed.
Dab Mat – A dab mat (also known as a dab pad) is a mat placed underneath a dab rig in order to protect the surface from any residue that may drip off the dab nail.
Dab Tool – Dab Tools are instruments used to pick up a portion of cannabis
extract, such as wax, shatter and apply it to a heated surface of an oil rig. An important factor for a dab tool is that they are heat-resistant, so they don’t melt or degrade when dabbing on a hot surface, and that the materials will not alter the flavour or composition of the concentrate.
Distillate – Cannabis Distillate is a new production technique for distilling cannabinoids o create a concentrate from plant matter. This production technique creates a cannabis extract with almost a pure molecular level, giving this extract the nickname “The Pure.” Because cannabis THC Distillate doesn’t have a taste, or scent , it can be consumed in almost any form and is often used as a base ingredient in many edibles and vape cartridges.
Diamonds – These crystalline versions of isolated THCA are said to be the “holy grail” of potency, typically containing 99.96% pure THCA. THCA is a cannabinoid acid, found in raw and live cannabis plant, and is the substance from which THC is derived upon heating. In sauce, diamonds are the crystal structures that form at the bottom of the container. Cannabis Diamonds may also refer to the crystalline structures left over after Terp Sauce has been removed from the initial sauce mixture. These diamonds are usually coated in residual sauce.
Edible – Is a cannabis-infused food/drink product that contains cannabinoids, especially tetrahydrocannabinol (THC).
Extract – Cannabis extracts are solid or liquid products that are produced by processing the cannabis flower into a concentrated form, to be either ingested or inhaled
Flowers – This term refers to the smokable part of the cannabis plant that contains the cannabinoids and terpenes that will get you high or offer health benefits. These smokable flowers grow on female cannabis plants and must be dried before consumption.
Full-Spectrum – Full spectrum means that a cannabis oil or product maintains the full profile of the cannabis plant. They contain a variety of cannabinoids, including THC, THCa, CBD, CBDa, CBG and CBN, as well as terpenes and other compounds such as flavonoids, proteins, phenols, sterols, and esters. Quality full spectrum CBD products are typically high in CBD, with only trace amounts of minor cannabinoids, and very low in THC (less than 0.3%).
Hashish is made by collecting and compressing the resin glands (trichomes but sometimes called “kief”) produced by cannabis flowers and then compressing them into sticks, blocks, or balls.
Hash Oil – Hash oil is a thick resinous oil extracted from cannabis using a solvent, and ingested, smoked, or vaporized.
Hybrid – Hybrids are fall somewhere in between the indica-sativa spectrum, depending on the traits they inherit from their parent strains. In many cases, a strain will be either Indica or Sativa dominant.
Indica – Indica strains generally provide a sense of deep body relaxation. Because of the higher levels of CBD, Indica strains are ideal for patients looking to treat symptoms such as chronic pain, muscle spasms, anxiety, nausea, appetite stimulation, and sleep deprivation, to name a few. The high produced from smoking Indica bud is a strong physical body high that will make you sleepy or ‘couch-locked’ and provides a deep relaxation feeling. Indica strains are believed to be physically sedating, perfect for relaxing with a movie or as a nightcap before bed.
Kief – Kief is the name commonly used to describe the harvested sticky, powder-like crystals found on the marijuana flower that can produce a more intense high. Kief is made by separating the trichomes, which contain the marijuana plant’s cannabinoids and terpenes, from the rest of the cannabis flower. Because it is more potent than cannabis flower, less is needed in order to feel the desired effects.
Live Resin – Live resin is a concentrate cannabis oil, like wax or shatter, that has been extracted from fresh flowers to preserve important compounds known as terpenes. This preservation makes a cleaner, more potent, and highly flavourful concentrate. Live resin is produced by freezing newly harvested cannabis in subcritical temperatures before and through the extraction process. Although live resin is similar to other concentrates in that it has a higher THC content, its not the THC percentage that makes this concentrate unique.
As much of 60 percent of a plant’s terpene content can be lost during the curing process. By immediately shock freezing a freshly harvested plant, terpenes and cannabinoids don’t have the chance to degrade.
Moon Rocks (Doc’s Rocks)
Moon Rocks are mixture of flower, concentrate and kief, that are highly potent and should be consumed mindfully. Moon Rocks are not made to be ground up, either in your grinder or between your fingers. By grinding your moon rocks you risk losing the kief to the grinder’s teeth or melted onto your fingers. Instead of crumbling or grinding your moon rocks, the best method is to slice small sections off the rock, either using small scissors, a sharp knife, or a razor. King Tuts Doc’s Rocks are similar to moon rocks in construction however DOC’S ROCKS are made specifically with Gorilla Glue Smalls Flower, Dipped in Distillate and then Rolled in Bubble Hash.
Sativa – The effects of sativa are well known for its cerebral high. When you think of sativa, you think of an enhanced and raised elevated feeling. Sativa’s tend to provide more invigorating, uplifting cerebral effects that pair well with physical activity, social gatherings, and creative projects.
Shatter – Cannabis shatter is a special kind of BHO (Butane Hash Oil) which is easily one of the highest THC concentrates out there, reaching levels close to 90% purity. Cannabis shatter is typically a beautiful sheet of golden-brown colour that is glass-like, resembles honey and can range in transparency. When shatter is warm, its consistency can be described as thick honey. When it’s cold, this extract is hard and solid like hard candy. If the sheet is dropped or tapped – surprise, it shatters! Depending on the texture of the final product, you can find shatter occasionally be referred to by other names, such as “sap” or “pull n snap”.
Smalls – cannabis smalls are the smaller, cheaper versions of their larger counterparts. They get their name from the size of the buds, which are about as big as the popped kernels that they overcharge you for at the movie theatre. Because they lack the A-plus plus, showroom-quality appearance of full-price bud, many producers and dispensaries will sell them at a discounted price in order not to waste any product.
Sugar wax – Sugar wax is a cannabis concentrate with a full flavour and a slightly grainy texture.
Terpenes – Terpenes are the essential oils of plants. More specifically, they are the fragrant organic hydrocarbons that give the plant its aromatic diversity. That’s why Chocolope Kush offers a scent of chocolate, and Lemon Sour Diesel smells of… you guessed it, lemon!
Terpenes are by no means unique to cannabis and are found abundantly in nature.
In cannabis, terpenes are made in the trichomes of the plant. Trichomes are the sticky, mushroom-shaped, oil-producing glands that cover the leaves and buds. These trichomes act as a defence by protecting the plant from insects and animals through the production of fragrant terpenes that repel these threats. As cannabis enthusiests, these terpenes can aide in making informed choices between strains and the possible physiological effects that the strain may have.
Although we mostly think about terpenes role in the plants aroma, terpene molecules are also beneficial to human health. Terpenes are proving themselves to have as much medical value as the well-known THC and cannabidol CBD. Having anti-microbial and antiseptic properties; terpenes are not only powerful antioxidants, analgesics, and anti-inflammatories but, can either increase or decrease the effects of THC and other chemicals in the body that interact with the endocannabinoid system.
Terp Sauce – Terp Sauce is a potent cannabis extract which preserves the natural terpenes of the plant more than other methods of extraction
Terpenes are volatile molecules that possess relatively low boiling points. Certain extraction techniques can cause them to evaporate. Luckily, Terp Sauce is a different story. It involves a technique that preserves these precious molecules—the end product is highly aromatic.
THC – THC, or tetrahydrocannabinol, is one of the 113 chemical compounds found only in the plant genus Cannabis, which scientists call cannabinoids and is the chemical compound responsible for most of marijuana’s psychological effects and gives you the feeling of being high.
Vape Battery – A vape battery is the core part of any vaporizer and it provides the power needed to heat the coil. A battery supplies the power, the coil heats the herb, wax or liquid, and vapor forms.
Vape Cart – Vape cartridges are small cartridges that are pre-filled with a gram or half-gram of concentrated cannabis oil (commonly THC and CBD) that are used in conjunction with vape pens and other types of batteries to inhale the vape smoke, which produces the effects of cannabis.
Vape Pen – Vape pens are a type of vaporizer designed specifically to vaporize cannabis distillates and oils. They are called pens because the compact design of the vape device closely resembles that of a traditional pen. A vape pen consists of two pieces: a battery and cartridge.
Vaporizer – A weed vaporizer is a device that uses a heating element to bring some form of cannabis—whether flower or concentrate—to the vaporization point, instead of the combustion point.
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